How long do credit card companies keep records?

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When it comes to credit card transactions, many people wonder how long credit card companies keep records. This question is important for various reasons, such as tracking expenses, resolving disputes, or even for legal purposes. In this article, we will dive into the topic and explore how long credit card companies typically keep records.

Record Retention Policies

Credit card companies are required to follow certain record retention policies set by regulatory authorities. These policies vary depending on the country and the specific regulations in place. In the United States, for example, credit card companies are subject to the rules outlined by the Federal Trade Commission (FTC) and the Consumer Financial Protection Bureau (CFPB).

Retention Period: The retention period for credit card records can vary, but it is generally around seven to ten years. This period is determined by the statute of limitations for various types of legal actions related to credit card transactions. By keeping records for this duration, credit card companies ensure they have the necessary information to address any potential issues that may arise.

Reasons for Record Retention

Credit card companies have several reasons for retaining records for an extended period. Here are some of the main reasons:

Transaction Verification: Keeping records allows credit card companies to verify transactions made by their customers. This is particularly important in case of disputes or fraudulent activities. By having access to detailed transaction records, credit card companies can investigate and resolve any issues that customers may face.

Compliance with Regulations: Credit card companies are required to comply with various regulations, such as anti-money laundering (AML) and know your customer (KYC) regulations. Retaining records helps them demonstrate compliance with these regulations and provide evidence if required by regulatory authorities.

Tax Purposes: Credit card companies may also retain records for tax purposes. These records can be used to verify expenses and deductions claimed by customers on their tax returns. Additionally, credit card companies themselves may have tax obligations that require them to retain records for a specific period.

Methods of Record Storage

Credit card companies employ various methods to store and manage their records. These methods include:

Electronic Storage: With the advancement of technology, most credit card companies store records electronically. This allows for efficient data management and retrieval. Electronic storage also helps reduce the physical storage space required for paper records.

Secure Servers: Credit card companies prioritize the security of customer data. They store records on secure servers protected by advanced security measures, such as encryption and firewalls. This ensures that customer information remains confidential and protected from unauthorized access.


In conclusion, credit card companies typically keep records for a period of around seven to ten years. This duration allows them to comply with legal requirements, address customer disputes, and fulfill their obligations related to tax and regulatory compliance. By retaining records, credit card companies can provide better customer service and ensure the integrity of their operations.


– Federal Trade Commission:
– Consumer Financial Protection Bureau: