How to cancel chase credit card?

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Canceling a Chase credit card may be necessary for various reasons, such as high fees, changing financial circumstances, or simply wanting to switch to a different credit card provider. Whatever the reason may be, it’s important to understand the process and steps involved in canceling a Chase credit card. In this article, we will provide a detailed guide on how to cancel a Chase credit card effectively.

Contact Chase Customer Service

The first step in canceling a Chase credit card is to contact their customer service. You can find the customer service number on the back of your credit card or on the Chase website. Once you reach a customer service representative, inform them of your intention to cancel the credit card. They will guide you through the process and may ask for additional information to verify your identity.

Pay Off the Balance

Before canceling your Chase credit card, it is essential to pay off any outstanding balance. This ensures that you are not leaving any unpaid debts behind. You can make a payment through various methods, including online banking, phone banking, or visiting a Chase branch. Once the balance is cleared, you can proceed with the cancellation process.

Redeem Rewards

If you have accumulated any rewards or points on your Chase credit card, it’s a good idea to redeem them before canceling. Chase offers various redemption options, such as cash back, travel rewards, or gift cards. Check your rewards balance and choose the most suitable redemption option for you. Keep in mind that once you cancel the credit card, you might lose any unredeemed rewards.

Send a Written Request

To ensure a formal cancellation process, it is advisable to send a written request to Chase. In your letter, include your full name, credit card number, and a clear statement expressing your desire to cancel the credit card. You can send the letter through certified mail to the address provided by Chase for credit card cancellations. This helps to maintain a record of your request and provides proof of cancellation.

Follow Up

After sending the written request, it is essential to follow up with Chase to ensure that your credit card has been canceled successfully. You can contact customer service again and inquire about the status of your cancellation request. It is important to confirm that the credit card has been closed and that no further charges will be made.

Consider the Impact on Credit Score

Canceling a credit card can have an impact on your credit score. Closing a credit card account reduces your available credit, which can increase your credit utilization ratio. This ratio is an important factor in determining your credit score. Before canceling, consider the potential impact on your credit score and evaluate if it is the right decision for your financial situation.


Canceling a Chase credit card involves contacting customer service, paying off the balance, redeeming any rewards, sending a written request, and following up to ensure the cancellation is processed. It is important to consider the impact on your credit score before making the decision to cancel. By following these steps, you can successfully cancel your Chase credit card.


– Chase website:
– Federal Trade Commission:
– Experian: