How to close a capital one credit card?

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Closing a Capital One credit card may be necessary for a variety of reasons, such as wanting to consolidate your credit cards, avoiding annual fees, or simply not needing the card anymore. Whatever the reason, it’s important to follow the proper steps to ensure a smooth closure of your Capital One credit card account. In this article, we will guide you through the process of closing a Capital One credit card, providing you with the necessary information to make the process hassle-free.

Step 1: Pay off Your Balance

Before closing your Capital One credit card, it is crucial to pay off any outstanding balance on the card. This ensures that you don’t leave any unpaid debt behind. You can make a payment online through the Capital One website or mobile app, or you can send a check by mail. Once your balance is paid in full, you can proceed with the closure process.

Step 2: Redeem Any Rewards

If your Capital One credit card has any reward points or cashback, it’s important to redeem them before closing the account. Log in to your Capital One account and navigate to the rewards section to see what options are available for redeeming your rewards. You can choose to receive cashback, gift cards, or use the rewards towards your outstanding balance. Make sure to take advantage of any rewards you have earned before closing the account.

Step 3: Contact Capital One

To officially close your Capital One credit card, you will need to contact Capital One’s customer service. You can find the customer service number on the back of your credit card or on the Capital One website. When you call, be prepared to provide your account information and answer security questions to verify your identity.

During the call, inform the customer service representative that you would like to close your credit card account. They may ask you for a reason for closing the account, but you are not obligated to provide one. Once the closure request is processed, the representative will confirm the closure and provide you with any additional instructions or information.

Step 4: Follow Up

After closing your Capital One credit card account, it is important to follow up to ensure that the closure is processed correctly. Check your online account or contact Capital One’s customer service to confirm that the account has been closed and that there are no remaining balances or pending transactions associated with the closed account. It’s also a good idea to monitor your credit report to ensure that the closure is reflected accurately.


Closing a Capital One credit card requires a few simple steps to ensure a smooth process. Start by paying off your balance and redeeming any rewards you have earned. Then, contact Capital One’s customer service to request the closure of your credit card account. Finally, follow up to confirm that the closure has been processed correctly. By following these steps, you can successfully close your Capital One credit card account.


– Capital One website:
– Capital One customer service: 1-800-227-4825