How to close chase credit card?

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Closing a Chase credit card may be necessary for various reasons, such as wanting to switch to a different credit card or simply not needing the card anymore. Whatever the reason, it’s important to follow the proper steps to close your Chase credit card account. In this article, we will guide you through the process of closing a Chase credit card, ensuring a smooth and hassle-free experience.

Step 1: Pay off Your Balance

Before closing your Chase credit card, it’s crucial to pay off any outstanding balance. This ensures that you don’t leave any unpaid debt behind. You can make a payment online through the Chase website or mobile app, or you can send a check by mail. Once your balance is paid in full, you can proceed with closing your credit card account.

Step 2: Redeem Rewards

If your Chase credit card has any rewards or points accumulated, it’s a good idea to redeem them before closing the account. Log in to your Chase account and check for any available rewards. You can use them for statement credits, travel, gift cards, or other redemption options. Make sure to utilize your rewards fully before closing the credit card.

Step 3: Contact Chase Customer Service

To close your Chase credit card, you will need to contact Chase customer service. You can find the customer service phone number on the back of your credit card or on your monthly statement. Call the number and follow the prompts to speak with a representative. Inform them that you would like to close your credit card account.

Step 4: Confirm Closure Details

During the call, the Chase representative will ask you for some information to verify your identity. They may also ask the reason for closing the account, but you are not obligated to provide a reason. Once your identity is confirmed, the representative will provide you with the necessary information regarding the closure process. They may also inform you about any remaining balance or pending transactions on the account.

Step 5: Follow Up

After closing your Chase credit card account, it’s a good practice to follow up to ensure everything is properly processed. You can check your online Chase account or contact customer service again to confirm that your credit card account has been closed. It’s important to verify that no further charges or fees are being applied to the closed account.


Closing a Chase credit card involves a few simple steps to ensure a smooth process. Start by paying off your balance and redeeming any rewards. Then, contact Chase customer service to initiate the closure process. Confirm the closure details and follow up to ensure the account is closed successfully. By following these steps, you can close your Chase credit card account with ease.


– Chase:
– Credit Karma:
– NerdWallet: